Full description
Inspired Selections
Job Title: Dispensing Optician Manager
Location: West Norwood
Salary: 35,000- 40,000 per annum (depending on experience)
Working Pattern: Full-time, including Saturdays (2-4 per month)
About Us
My client is a well-established independent optical practice serving the local community in West Norwood. Our practice includes two consulting rooms. We operate primarily single testing clinics and offer additional services including audiology and contact lenses. Our team consists of two reception staff and one resident optometrist, supported by free on-site parking for staff and patients.
The Role
We are seeking a highly organised, commercially aware, and patient-focused Qualified Practice Manager to lead the day-to-day operations of our practice. This is a hands-on role requiring strong leadership, operational oversight, and a commitment to delivering exceptional patient care.
MUST BE REGISTERED ON THE GOC & HAVE PREVIOUS MANAGEMENT EXPERIENCE
The successful candidate will ensure the smooth running of the practice, support and develop the team, and maintain high professional and customer service standards at all times.
Key Responsibilities
Operational Management
” Oversee daily practice operations to ensure efficiency and smooth patient flow
” Manage appointment scheduling and clinic optimisation
” Ensure compliance with GOC, NHS, and data protection requirements
” Maintain stock control and oversee frame and lens ordering
Team Leadership
” Lead, motivate, and support the team.
” Work closely with the resident optometrist to maintain high clinical standards
” Manage rotas, including Saturday cover
” Conduct team meetings and performance reviews
Patient Experience
” Ensure exceptional customer service from first contact through aftercare
” Handle patient queries and resolve complaints professionally
” Maintain a welcoming, professional environment
Commercial Oversight
” Monitor KPIs and business performance
” Manage supplier relationships
” Oversee budgeting and cost control
” Drive retail performance through effective merchandising and team engagement
Working Hours
This is a full-time role including Saturdays. While the expectation is availability for Saturdays, typically 2-4 per month will be required depending on business needs, with most months allowing 1-2 Saturdays off.
Salary & Benefits
” 35,000- 40,000 per annum (depending on experience)
” Free on-site parking
” Opportunity to lead and shape an established independent practice
MUST BE REGISTERED ON THE GOC & HAVE PREVIOUS MANAGEMENT EXPERIENCE
Ready to take the next step in your optical career? Apply today!
Hit APPLY NOW
OR
Contact Natasha at Inspired Recruitment Group on 0121 778 6999.
WhatsApp: 07926455084
Email: natasha@inspiredselections.co.uk
www.inspiredselections.co.uk
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